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ALL orders over $250 get FREE STANDARD SHIPPING.
Orders with Standard Shipping typically take between 2-3 business days to be processed and shipped. Weekends and holidays are not business days, and are therefore excluded from processing and shipping times, so please account for non-business days when determining when your items will arrive. You will receive an email with tracking information when your order has been shipped.
Please remember that delivery time does not include weekends or holidays.
Standard Shipping orders are processed once credit card authorization and address verification have been obtained. Orders shipped via standard delivery typically arrive in three (3) to ten (10) business days (Monday through Friday, not including holidays) for the Continental United States. All orders are shipped within 3-5 business days.
If your order does not arrive on time or is lost in transit, we will open an investigation with the shipping carrier. This process can take up to two months for the investigation to be completed.
Once the investigation is complete, if your order is lost in transit or delivered to the wrong address, we will replace your items if they are still available. If we cannot replace them, then we will refund your order, as well as any shipping costs.
However, if the shipping carrier confirms delivery to the correct address, we are unable to issue a refund or replace items.
When is order is valued at $100 or more, we require a signature for delivery. This will help ensure that the order was delivered correctly.
AT THIS TIME WE DO NOT SHIP OUTSIDE THE US
Please email us for any questions or concerns: firstname.lastname@example.org