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Returns

RETURNS

Please send us an e-mail at live@goldcuppawn.com to have your return authorized before sending the item. Not all returns will be authorized. Unauthorized returns will be sent back to sender.

We no longer accept messages about returns via Facebook Messenger.

Returns are only accepted within 5 business days of the date you receive your order.

Returns will be for store credit only.

Shipping is not refunded.

Clothing items must have tags intact or they will not be accepted.

Jewelry items that have been altered in anyway will not be accepted. (ex. rings that have been sized, brooches that have been made into pendants, etc)

**We do not accept returns on sale items.**

ALL RETURNS WILL BE ISSUED IN THE FORM OF A STORE CREDIT ONLY.